Privacy
Privacy

Privacy Policy - DolphinParents Platform

Last Updated: October 1, 2025

1. Introduction

DolphinParents.com, operated by S-ais LLC, is a digital planning and collaboration platform designed to help students, parents, counselors, and tutors manage academic, career, and college-readiness planning — from early school years (Grade 1 and above) through high school, homeschool, and continuing education.

 

We value your trust and are committed to protecting your information.

This Privacy Policy explains how we collect, use, and safeguard personal information — with special attention to minors and users under the age of 18.

 

Important: DolphinParents is not currently COPPA or FERPA certified.

Parents and guardians are required to supervise and manage their child’s use of the platform, especially for users under 13 years of age.

2. Information We Collect

We collect personal and educational information necessary to provide and improve our services, including:

We do not request or store sensitive identifiers such as Social Security Numbers, health data, or student financial information.

3. How We Use the Information

We use this information to:

We do not sell personal data or share it for third-party advertising.

 

AI-powered tools such as AskDolphin.ai may use anonymized or non-sensitive data to generate insights and suggestions. These features are advisory in nature and may contain inaccuracies or outdated information.

4. Parental Responsibility and Rights

Parents and guardians who register their child for DolphinParents can:

Requests or privacy concerns can be sent to: compliance@dolphinparents.com

 

Upon verified request, we will remove or anonymize data except where retention is required for security, legal, or operational purposes.

5. School, Tutor, and Counselor Partnerships

When schools, tutoring centers, or counseling organizations use DolphinParents, they retain ownership of their student data.

 

In these cases, DolphinParents acts as a data processor or “school official”, under agreements that define:

We follow the privacy and data security policies of the respective school or organization.

6. Data Security

We use strong security practices to protect data, including:

While we take all reasonable precautions, no system is completely secure. Users should protect their login credentials and notify us of any suspicious activity.

7. Third-Party Services

DolphinParents integrates with reputable third-party platforms (e.g., Zoom, Google Meet, OneNote, Notion) to provide enhanced collaboration and scheduling.

 

We require these vendors to maintain high data protection standards.

However, DolphinParents is not responsible for their independent privacy policies, and users are encouraged to review those separately.

8. Data Retention

We retain information as long as needed to provide services or as required by law.

Inactive accounts may be anonymized or deleted after a reasonable period, consistent with system backup and legal compliance standards.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect feature changes or legal requirements.

The “Last Updated” date above shows the most recent revision.

10. Contact Us

For privacy-related inquiries, access requests, or compliance issues, contact:

DolphinParents Compliance Team

 

Email: compliance@dolphinparents.com

Website: www.dolphinparents.com

Operated by: S-ais LLC, doing business as DolphinParents.com

Key Highlights